Description

HighTech Labs LLC This listing is a BATTERY SERVICE!!! It is not an item or an exchange!!! Overview Tons of happy customers and a long history of success. This service is to have the internal battery inside of your unit replaced. Our Process 1.) Purchase our listing 2.) Ship your unit to us at your earliest convenience (Buyer pays for shipping to us and we cover shipping on the way back) Please only ship with tracking so both you and we can track your package without getting it lost in the mail. HighTech labs LLC will not be held response for any lost package from you to US without tracking. USPS small box with priority tracking is the best and most economical way to ship your battery module to us. But you are welcome to send it with any of the shippers 3.) We will receive the unit and replace the internal batteries 4.) Once finished, we will ship your unit back to you (At our cost) Shipping Instructions After making your purchase, please ship your unit to HighTech Labs LLC 50 N. saldo ave POBOX 914 Patterson Ca 95363 In your shipping box, there must be a note with . . . NAME USERNAME PHONE EMAIL Business card if your clinic Repair Lead Times A normal battery service can be completed in 1-3 business days. Lead time begins on the first full day we have your unit. Units Requiring Additional Repair Any work beyond replacing the internal battery is not included in the price of this listing. This listing only includes us replacing the internal battery. After replacing the internal battery, we fully test the units with a light and charger. If we determine that additional circuit level repair is required, we will send a message to you via the text asking for permission before doing any additional work. Additional repair is a flat rate rate of $150 and it also comes with a 1Year Warranty. Contact US Simple questions can be sent through direct chat Any contact requiring a phone call and/or more in depth conversation should be done after the purchase of the service. If you purchase our services, talk to us about your issue and change your mind, we would gladly refund you the entire purchase. Warranty Information Our services are warrantied for 1 Year. The warranty of the Battery Service only covers the internal battery itself. The warranty does not cover other unrelated components. All units are fully covered under our warranty for any defect in our process or premature failure of any kind. However, we do not cover external power surges or abuse of any kind. You will need to pay for shipping to us, and the return shipping will be at our expense. There will be no other charges at all. All customer units are logged in our system with their model and serial number. If these numbers do not match upon return, we cannot honor your warranty. All of the internals of your unit will also be documented and marked prior to shipping back to you. If these markings are missing because of boards being swapped or someone attempting repair, we cannot honor your warranty. Please do not open up or attempt to repair your unit, this will void the warranty. If your warranty claim is not accepted, you can either decide to get the unit repaired again or have it returned at your expense. All warranty claims MUST be shipped back to us for warranty evaluation.